Last Updated: May 18, 2021

We take the protection of your personal data during your visit to our website very importantly.

All data you disclose to us is used for fulfilling and processing your order and shall, of course, be treated confidentially. We shall not forward your data to third parties unless you have given us your consent to do so or we are obligated to disclose this data by way of an official or judicial order. Your personal data shall be collected, stored, processed and used strictly in accordance with the following Privacy Policy.

This website is intended solely for the use of persons aged 16 and above. Please keep this in mind when using our website. We must also point out that persons under the age of 16 will not be able to use our services, unless they have the consent of their parents or legal guardian. This shall apply in particular for the use of contact forms, ordering goods and registering for the newsletter.

1. Data controller

PT PIO (well+wonders)
Jl. Lingkar Mega Kuningan Kav. E 1.2 No. 1 & 2, RT.5/RW.2, Kuningan, Kuningan Tim., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia

Collection, processing and use of personal data

1.1. Collection of personal data upon use of website for informational purposes
If you use the website solely for informational purposes, i.e. if you do not log in or register to use the website or disclose any other information to us, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website. This data includes:

IP address

• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/http status code
• Volume of transmitted data
• Website from which the request was made
• Browser
• Operating system and interface
• Language and version of the browser software

We process the aforementioned data for the following purposes:

• to ensure the smooth establishment of a connection to our website,
• to ensure that our website is easy to use,
• to evaluate the security and stability of the system, and
• for other administrative purposes.

Our legitimate interest follows from the purposes for processing data listed above.

This data shall be stored separately from other data provided within the context of using our website. We shall not be able to link this data to a specific individual. This data shall be evaluated for statistical purposes. This data shall be evaluated exclusively for the purpose of optimizing our website and shall be subsequently erased. They cannot be used to identify you.


2. Cookies
We use cookies on our website. These are small files that are created automatically by your browser and stored on your terminal device (laptop, tablet, smartphone or similar) when you visit our website. Cookies do not cause any damage to your terminal device, nor do they contain any viruses, Trojans or other malware.

Information obtained in connection with the specific terminal device is stored on the cookie. However, this does not mean that we are immediately aware of your identity.

Cookies serve to make the entire website more user-friendly and more efficient. We use cookies to identify you on your next visit to our website if you have an account with us. You would otherwise have to log in again each time you visit.

The website uses the following cookies:

Transient cookies (temporary)
Persistent cookies (time-limited)
Third-party cookies (from third parties)

a) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID that enables various requests from your browser to be assigned to the same session. Your computer can therefore be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

b) Persistent cookies are deleted automatically after a specified time, which may vary from one cookie to the next. You can delete the cookies at any time in your browser’s security settings.

c) You can configure your browser settings according to your own requirements and, for example, refuse to accept third-party cookies or all cookies. We must point out, however, that you may not be able to use all of this website’s functions in this case.

Types and purpose of cookies used by well+wonders:

Functional cookies
Functional cookies ensure that all of the functions of the website work properly. These cookies, for example, transmit information from page to page. They ensure that certain preferences stated by you for the use of the website (e.g. language preference) are stored. Prior consent for the use of these cookies is not required.

Analytical cookies

well+wonders would like to make the visit to our website as easy as possible for users. To do so, well+wonders evaluates how the visitors interact with the website. well+wonders uses Google Analytics and Shopify for this purpose. Please see the privacy policies of our partners for further information on the cookies used by these partners and the data that can be collected by them.

Marketing cookies
well+wonders uses marketing cookies to identify which marketing channels are used by the users to access the well+wonders online shop.

well+wonders uses this information to help you choose a product that best suits your needs and to offer you products in which you might be interested in the course of remarking campaigns. well+wonders uses cookies from Facebook, Instagram, Google, YouTube, Bing, Emetriq, AdRoll, Criteo. well+wonders can therefore see which products you are interested in. This means that we can show you relevant ads in the respective networks. Please see the privacy policies of these partners for further information on the cookies used by these partners and the data that can be collected by them.

Retargeting:
The well+wonders online shop uses retargeting technologies available from several providers. Retargeting technologies enable us to target ads to those users who have already shown interest in our shop and our products. A number of studies have shown that relevant advertising is more appealing for users than non-personalized advertising. In retargeting, the ads are displayed on the basis of an analysis of the user’s previous conduct on the Internet. No personal or pseudonymous data is stored. Retargeting technologies are used in compliance with the currently valid statutory data protection regulations. By disabling and/or deleting the existing cookies, you can prevent these ads from being displayed.

The information shall be stored separately from any other data provided to us. In particular, the data collected by the cookies shall not be linked with any other data relating to you.

Your Opt-Out Choices

You can opt out of receiving personalized ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by visiting our Privacy Platform. Please note that this “opt out” function is browser-specific and relies on an “opt out cookie”: thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again or make sure to opt out from the device you intend to remove from targeting and personalization.

The online advertising industry provides websites from which you may opt-out of receiving targeted ads from our data and advertising partners. You can access these, and also learn more about targeted advertising and user choice and privacy, at http://www.aboutads.info and at http://www.networkadvertising.org/choices/. If you are located in the EU you can access this information at http://www.youronlinechoices.eu.

If you are an EU citizen you have additional rights afforded to you under the General Data Protection Regulation (GDPR) described below.


3. Particular forms of website use
Apart from using our website for purely informational purposes, we also offer a wide variety of services that you are welcome to use, if interested. For this purpose, you will usually have to provide personal data which we require and use to provide the respective service. Where additional voluntary data is required, such data is marked accordingly.

3.1. Using our web shop

Our web shop may only be used by persons aged 16 and above or with the consent of a parent or legal guardian. By using our web shop, you thereby confirm that you are over 16 years of age or that a parent or legal guardian has given their consent.
If you would like to order something in our web shop, you can either enter the data required for the order once only for this particular order or create a customer account, thereby allowing your data to be stored for future purchases. If you create an account, we store your data for the purpose of fulfilling the contract and erase this data as soon as we are no longer legally obligated to store the data. Mandatory details necessary for performing the contracts are marked accordingly; other information is provided voluntarily. The data provided by you when you create an account under [‘My account’] is stored on a revocable basis. Please contact customer service to delete your customer account.
We use the data provided by you to process your order pursuant to Art. 6 (1) b) GDPR. For this purpose, we forward your address details to a shipping company contracted by us and, where required, your bank details are sent to our main bank. We shall erase this data once the contract has been fulfilled and the data retention obligations under tax and commercial law have expired. The order process is SSL encrypted to prevent unauthorized access by third parties to your personal data, particularly financial data.


3.2. Use of our contact form and email contact

You may only provide us with your email address for contact purposes if you are aged 16 and above or if you have the consent of a parent or legal guardian. By using this function, you thereby confirm that you are over 16 years of age or that you have the consent of a parent or legal guardian. If you have any questions, you can also contact us using a form provided for this purpose on the website. In this case, you are required to state your email address so that we can answer your questions. Other details (e.g. name and phone number) may be provided voluntarily and are marked accordingly.
Alternatively, you may contact us using the email address provided. In such cases, we store your personal data transmitted in the email. The legal basis for data processing is point b of Article 6 (1) of the GDPR. Your personal data will be erased once your request has been processed. If the intention of getting in touch is to conclude a contract, your personal data will be erased after the legal retention period for tax documents.
To support our legitimate interest in fast and customer-friendly communication and technical administration, we use the following partner applications Zendesk, Zoho, G-Mail.

3.3. Newsletter

You may only register for the newsletter if you are aged 16 and above or if you have the consent of a parent or legal guardian. By registering for the newsletter, you thereby confirm that you are over 16 years of age or that you have the consent of a parent or legal guardian. We shall use your email address to send you our newsletter at regular intervals. For newsletter registration, we use the so-called double opt-in procedure. This means that, after you have provided us with your email address, we send a confirmation email to this address asking you to confirm that you wish to receive the newsletter. If you do not confirm this within 24 hours, your registration will be automatically deleted. If you confirm that you would like to receive the newsletter, we will store your email address until such time as you unsubscribe from the newsletter. We store your data solely for the purpose of sending you the newsletter. Additionally, we also store the time of registration and confirmation, as well as the IP addresses used by you, to prevent any misuse of your personal data. You may withdraw your consent to have the newsletter sent to you at any time. You can withdraw your consent by clicking on the link provided in each newsletter email, by way of the online contact form, by sending an email, without incurring costs other than the transmission costs charged at the basic rates. Your data shall not be forwarded to third parties.
The only mandatory information required to send you our newsletter is your email address. The provision of other separately marked data is voluntary and shall be used solely to personalize the newsletter. This data shall also be completely erased where consent is withdrawn.

Web analysis using Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses so-called cookies (i.e. text files) which are stored on your computer and enable an analysis of how you use the website. The information generated by the cookie about your use of this website is normally sent to a Google server in the USA and stored there. If IP anonymisation has been enabled on this website, however, your IP address will first be truncated by Google within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports about website activity and to provide the website operator with other services relating to website activity and Internet usage.

The IP address transmitted by Google Analytics from your browser will not be combined with any other data held by Google.

You can prevent the storage of cookies on your computer by adjusting your browser settings accordingly; we should point out, however, that in this case you may not be able to use all of this website’s functions to their full extent.

You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) for Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

This website uses Google Analytics with the extension ‘_anonymizeIp()’. This allows further processing of the truncated IP addresses, thereby preventing any direct connection being established to a particular individual.

Terms and Conditions of Use: http://www.google.com/analytics/terms/en.html
Data protection overview: http://www.google.com/intl/en/analytics/learn/privacy.html